Order, Payment, VAT

Orders in the online shop

You have the possibility to order all products of the assortment in our online shop. During the ordering process you can create your own customer account. With this customer account you can store various addresses, view your order history at any time and process follow-up orders in a time-saving manner. If you do not wish to create a customer account, you can simply place your order "as a guest".

After completing your order, you will automatically receive an e-mail order confirmation. As soon as your goods have left our warehouse, we will send you a separate e-mail with the corresponding parcel tracking link, which enables you to easily track your shipment.

Orders by E-Mail, Fax, Telephone or in writing

We are also happy to accept your order by e-mail, fax, telephone or in writing. In these cases, you will receive an order confirmation by e-mail only at your express request. As soon as your goods have left our warehouse, we will send you the corresponding parcel tracking link by e-mail, which enables you to easily track your shipment.


Payment

Payment may, at the customer’s choice, be performed by

a) Bank transfer after receipt of invoice

To make your purchase even more convenient, we are happy to deliver your order on account. This means that shortly after the goods have been dispatched, we will send you the official invoice by e-mail in PDF format. The invoice amount can be transferred to one of the two bank accounts indicated at the bottom of the invoice, quoting the invoice number.

We offer the invoice payment service for both private individuals or companies/institutions.

b) PayPal

You can also pay for your purchase at Hans Schröder via PayPal, the online payment service for simple and fast payment transactions. Particularly advantageous: you do not have to be a registered PayPal customer to use this payment method - simply register with PayPal during the payment process. You can link your PayPal account to your bank account or credit card, so that your sensitive bank details are only stored with PayPal and do not have to be sent over the Internet again every time you make an online purchase.

To safeguard against credit risks, we reserve the right to exclude certain methods of payment on a case-by-case basis.


VAT

Companies / institutions: For an VAT-free invoice please provide us with your VAT Registration Number (VAT REG NO). Otherwise German VAT rate of 19% is charged. Prices in catalogues are subject to change without further notice.

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